An increasing number of
organisations are transforming into a hybrid workplace – where employees
adopt various combinations of working from the office and remotely.
Despite potential opportunities and challenges
that the organisation-wide adoption of hybrid work arrangements offers
to employees and organisations, little is known about the effects for a
critical employee behaviour: participation in informal collaboration and
knowledge sharing. We advance knowledge
on this topic by examining the effect of adopting a hybrid workplace
model on network churn - the tendency to reshape individual social
networks by creating new ties and dissolving existing ones. We explore
whether and how network churn is triggered by the
search for efficiency which leads employees to reassess the
cost-opportunity trade-off of their relationships. We use longitudinal
data that we have collected in a sample of individuals employed in a
software house during the COVID-19 pandemic. We combine
data on their changing work arrangements across phases of the pandemic
with network data capturing knowledge seeking relationships. We derive
implications for both employees and organisations.
Paola is an Assistant
Professor in Organisational Behaviour at the UCL Global Business School
for Health. She holds a PhD from the Universita' di Milano (IT) and a
postdoc from the University of Lugano (CH).
Before joining UCL, Paola was an assistant professor at the School of
Business - Maynooth University (IE). Her research aims to illuminate
individual and contextual antecedents of organisational social networks,
addressing dynamics of informal collaboration,
knowledge creation and sharing, and their contribution to individual
performance and creativity.