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Explaining the benefits of escalating a Quick Enquiry to a Case.
Licence Type
All rights reserved The University of Edinburgh
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This part of the lecture covers Regression Testing, gives a few examples from past EPCC projects and discusses the selection of suitable tests.
Course Code
INFD11016 Licence Type
Creative Commons - Attribution
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How to escalate a Quick Enquiry into a Case; and how to resolve it in that instance.
Licence Type
All rights reserved The University of Edinburgh
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How to change the priority on a case.
Licence Type
All rights reserved The University of Edinburgh
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How to merge duplicate cases into a single case.
Licence Type
All rights reserved The University of Edinburgh
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Ilie Bivol, IDCOREan Further Information can be found on the IDCORE website: https://www.idcore.ac.uk
Course Code
PRENGOFFRE1F Publisher
University of Edinburgh Licence Type
All rights reserved The University of Edinburgh Language
English Date Created
February 1st, 2019
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An example of an interaction with a conversational UI that acts as a support for students considering a course in the university.
Publisher
Stratos Filalithis Licence Type
All rights reserved Language
English
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An example of an interaction with a conversational UI that acts as an assistant to students. Note this example assumes that a user is logged into a portal so it can use their information to answer…
Licence Type
All rights reserved Language
English
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An example of an interaction with a conversational UI that manages appointments with university services.
Publisher
Stratos Filalithis Licence Type
All rights reserved Language
English
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An example of an interaction with a conversational UI that manages library services. Note this example does not assume a user to be logged into any system.
Publisher
Stratos Filalithis Licence Type
All rights reserved Language
English
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Shows candidates being assessed by actual recruiters at an assessment centre. 4m 51s Copyright AGCAS (Association of Graduate Careers Advisory Services)
Licence Type
All rights reserved Date Created
August 10th, 2018
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How we fit parameters for the linear model
Licence Type
Creative Commons - Attribution
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The 'Three F's concept in animal welfare, 'Feelings, Fitness and Freedoms' can be used to evaluate the welfare of any animal. In this example we run through a case study of a…
Publisher
The Royal (Dick) School of Veterinary Studies Licence Type
Creative Commons - Attribution No Derivatives Language
English Date Created
January 12th, 2016
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A very (!) brief introduction to skin cancer.
Publisher
Jonathan Rees Licence Type
Creative Commons - Attribution Non Commercial Share A Like Language
English Date Created
June 22nd, 2016
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Skin cancers behave very differently biologically. Is the term still useful in the clinic?
Publisher
Jonathan Rees Licence Type
Creative Commons - Attribution Non Commercial Share A Like Language
English Date Created
February 17th, 2016
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