Search for tag: "dynamics"

Enquiry Management Show and Tell

Who are the Enquiry Management team (EMT) and what do they do? This video features a brief tour of the Dynamics 365 system used by the EMT.

From  Christopher Harris on July 21st, 2020 0 likes 39 plays 0  

Email management - How to send emails

How to send an email in Dynamics in order to respond to an enquiry.

From  Christopher Harris on July 21st, 2020 0 likes 34 plays 0  

Tasks

A summary of tasks in Dynamics, how to create and complete.

From  Christopher Harris on July 20th, 2020 0 likes 33 plays 0  

Case Management - how to escalate a Quick Enquiry into a Case

How to escalate a Quick Enquiry into a Case; and how to resolve it in that instance.

From  Christopher Harris on July 15th, 2020 0 likes 30 plays 0  

Navigating Dynamics

How to navigate through the Dynamics 365 system. P.S. My 'hello' cut out at the beginning.

From  Christopher Harris on July 15th, 2020 0 likes 19 plays 0  

Contact Management

How to create and manage contacts in Dynamics.

From  Christopher Harris on July 14th, 2020 0 likes 46 plays 0  

How to manage your workload

Managing your workload in Dynamics by utilising Queues and Dashboards.

From  Christopher Harris on July 9th, 2020 0 likes 47 plays 0  

How to change Priority

How to change the priority on a case.

From  Christopher Harris on June 12th, 2020 0 likes 15 plays 0  

How to merge cases

How to merge duplicate cases into a single case.

From  Christopher Harris on June 12th, 2020 0 likes 16 plays 0  

The assign function

How to assign a record in Dynamics

From  Christopher Harris on June 11th, 2020 0 likes 37 plays 0  

Deactivate a Quick Enquiry or a Contact

How to deactivate a quick enquiry or a contact on Dynamics

From  Christopher Harris on June 11th, 2020 0 likes 26 plays 0  

Quick Enquiries

How to create a Quick Enquiry in Dynamics.

From  Christopher Harris on June 10th, 2020 0 likes 39 plays 0  

The mathematics of burger flipping - Jean-Luc Thiffeault

The mathematics of burger flipping Jean-Luc Thiffeault - University of Wisconsin-MadisonHiggs Centre for Theoretical Physics Colloquium

From  Brian Pendleton on March 25th, 2019 0 likes 42 plays 0