Search for tag: "service excellence programme"

SEP Leader Call - 30 July 2019

Service Excellence Programme Leader Call and accompanying slides from Tuesday 30th July 2019.

From  Joe West 2 Weeks ago 0 likes 24 views 0  

Core Systems SME Welcome & Introduction

Core Systems SME Welcome & Introduction

From  Joe West A month ago 0 likes 113 views 0  

Core Systems Tom Overview 5 June 2019

Target Operating Model Overview and introduction session to the Core Systems Implementation Programme

From  Craig Middlemass 2 Months ago 0 likes 26 views 0  

Core Systems Kick Off 4 June 2019

The first session for the initiation of the Core Systems Implementation Programme.

From  Craig Middlemass 2 Months ago 0 likes 52 views 0  

Building our new Core System together

We spoke to Subject Matter Experts during the due diligence sessions, to get their opinions on being involved in the process.

From  Joe West 5 Months ago 0 likes 188 views 0  

SEP Newsletter January 2019

Service Excellence Programme Lead Barry Neilson looks ahead to programme highlights in 2019.

From  Tim Gray 6 Months ago 0 likes 239 views 0  

Service Excellence Programme update

Sally Priestly and Sarah MacKenzie discuss progress on the Service Excellence Programme. ECA Staff Forum channel on Media Hopper: https://edin.ac/2LgP9i8 ECA Staff Forum on the ECA intranet…

From  Andrew Collins 9 Months ago 0 likes 20 views 0  

Interview with Chris MacLeod the new Student Administration & Support Programme Lead

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From  Tim Gray 10 Months ago 0 likes 159 views 0  

SA&S Designing our future together

Key stakeholders in this important sub-programme within SEP discuss important aspects of the programme.

From  Tim Gray 10 Months ago 0 likes 154 views 1  

Meet Phil Spencer

Interview with Phil Spencer - Director of HR Operations

From  Tim Gray 11 Months ago 0 likes 241 views 0  

SEP team: Spotlight on. . .part two

In the second part of our spotlight on SEP team, members of the Service Excellence Programme (SEP) share their current activities and hopes for the University as a result of SEP.

From  Tim Gray A year ago 0 likes 115 views 0  

SEP team: Spotlight on. . .

Members from the Service Excellence Programme (SEP) share their current activities and hopes for the University as a result of SEP.

From  Tim Gray A year ago 0 likes 224 views 0  

Interview with Interim HR Director James Saville

Our new Interim HR Director, James Saville shares his HR journey and what’s important to him as a leader. James also highlights the challenges for the Service Excellence Programme and the HR…

From  Tim Gray A year ago 0 likes 539 views 0  

Service Excellence Heads of College

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From  Tim Gray A year ago 0 likes 246 views 0  

Service Excellence with Professor Jonathan Seckl

Professor Jonathan Seckl talks to Service Excellence Communications Manager Linda Canham-Dudds.

From  Tim Gray A year ago 0 likes 278 views 0  

SEP: A programme manager's view

Neil McGillivray is the Programme Manager for the Student Administration and Support sub-programme.We talk to Neil about his role, why he decided to join the programme and what he hopes SEP can…

From  Joe West A year ago 0 likes 149 views 0