03:57 duration 3 minutes 57 seconds
Case Management - how to escalate a Quick Enquiry…
Case Management - how to escalate a Quick Enquiry into a Case
How to escalate a Quick Enquiry into a Case; and how to resolve it in that instance.
04:34 duration 4 minutes 34 seconds
Editing Wikipedia using Visual Editor: Part 3…
Editing Wikipedia using Visual Editor: Part 3 Creating a new article in the Sandbox
This video demonstrates how to use Wikipedia's Sandbox area to draft an article using the Visual Editor interface and how to copy across this draft article once it is ready to be transferred to…