Search for tag: "enquiry"

PCRE Episode 3 Fraser

Episode 3: “Catching them early: tackling adolescent girls’ disengagement from PE in the primary years”. In this podcast, PE teacher Fraser McCurdy tells us about his endeavours to…

From  Andrew Horrell 0 likes 13 plays 0  

PCRE Episode 1 Kat Seatter

“Asking better questions”. In this episode, we talk to Katrina Garson about her practitioner inquiry where she explored ‘questioning’ in physical education. She shares with us…

From  Andrew Horrell 0 likes 97 plays 0  

Quick Enquiries

How to create a Quick Enquiry in Dynamics Enquiry Status – Open Title – Create a detailed title that describes the enquiry to set it apart from other enquiries. Source Channel - Where…

From  Josie Shirra 0 likes 74 plays 0  

Email Management - How to Send Emails

How to send an email in Dynamics to respond to an enquiry.

From  Josie Shirra 0 likes 76 plays 0  

Expecting a response? Escalate to a case

Explaining the benefits of escalating a Quick Enquiry to a Case.

From  Stella Gouzon 0 likes 27 plays 0  

Enquiry Management Show and Tell

Who are the Enquiry Management team (EMT) and what do they do? This video features a brief tour of the Dynamics 365 system used by the EMT.

From  Stella Gouzon 0 likes 377 plays 0  

Case Management - how to escalate a Quick Enquiry into a Case

How to escalate a Quick Enquiry into a Case; and how to resolve it in that instance.

From  Stella Gouzon 0 likes 274 plays 0  

Deactivate a Quick Enquiry or a Contact

How to deactivate a quick enquiry or a contact on Dynamics

From  Stella Gouzon 0 likes 173 plays 0