Search for tag: "inquiry"

Neil Mulholland In the Open INFE

The Foundation Course in Art and Design: Past, Present and Future: Collective Imagining’ Symposium to be held virtually as part of FutureLab in Shanghai on: Friday 3rd December 2021 TIME…

From  Neil Mulholland 0 likes 3 plays 0  

PCRE Episode 1 Kat Seatter

“Asking better questions”. In this episode, we talk to Katrina Garson about her practitioner inquiry where she explored ‘questioning’ in physical education. She shares with us…

From  Andrew Horrell 0 likes 63 plays 0  

Dynamics Scenario Workshop Recording Sept 2021

In this video, EMT colleagues walk you through six scenarios you are likely to encounter when using Dynamics. Please note that we are using Sandbox, or UAT, the Dynamics training environment. We…

From  Josie Shirra 0 likes 23 plays 0  

(UG and PG) How-to use EdHelp

This how-to video explains how to use one of the University's central services EdHelp. EdHelp has been created to ensure that you have the best possible experience when you need support.The…

From  Tim Gray 0 likes 108 plays 0  

Quick Enquiries

How to create a Quick Enquiry in Dynamics Enquiry Status – Open Title – Create a detailed title that describes the enquiry to set it apart from other enquiries. Source Channel - Where…

From  Josie Shirra 0 likes 33 plays 0  

Email Management - How to Send Emails

How to send an email in Dynamics to respond to an enquiry.

From  Josie Shirra 0 likes 31 plays 0  

Navigating Special Collections catalogues (LibSmart II)

This video provides the answers to the Searching for items in the catalogues task.

From  Francesca Baseby 0 likes 5 plays 0  

Ancient Lecture 11.7

From  Damian Caluori 0 likes 11 plays 0  

Ancient Lecture 8.1

From  Damian Caluori 0 likes 32 plays 0  

Aristotle Lecture 4.2

From  Damian Caluori 0 likes 266 plays 0  

Expecting a response? Escalate to a case

Explaining the benefits of escalating a Quick Enquiry to a Case.

From  Stella Gouzon 0 likes 25 plays 0  

Ecology of Yezo Dear Living in Hokkaido

Hokkaido Conference

From  Brian Mather 0 likes 16 plays 0  

Enquiry Management Show and Tell

Who are the Enquiry Management team (EMT) and what do they do? This video features a brief tour of the Dynamics 365 system used by the EMT.

From  Stella Gouzon 0 likes 350 plays 0  

Tasks

A summary of tasks in Dynamics, how to create and complete.

From  Stella Gouzon 0 likes 248 plays 0  

Case Management - how to escalate a Quick Enquiry into a Case

How to escalate a Quick Enquiry into a Case; and how to resolve it in that instance.

From  Stella Gouzon 0 likes 239 plays 0  

Contact Management

How to create and manage contacts in Dynamics.

From  Stella Gouzon 0 likes 477 plays 0