This new video replaces one which used a different captions editor.
You can request automated captions (subtitles) for your Media
Hopper Create material by emailing IS.Helpline@ed.ac.uk with the URL of your
uploaded media. The automated captions will be returned AND PUBLISHED
within 48 hours. As the automated captions are likely to contains some
errors, you may wish to time your request so that you can edit them,
using the steps shown in this video, as soon as possible after they're
In the attachments tab you can also find a step-by-step guide to complement the video and the Style
Guide that our subtitling pilot team developed.